Case Studies Show Positive Youth Development Empowers Young Workers

Posted September 6, 2024
By the Annie E. Casey Foundation
Happy young concierge talking to African American man who is checking in at the hotel.

A new Child Trends series explores how employ­ers can use pos­i­tive youth devel­op­ment prac­tices to bet­ter sup­port young workers.

Com­prised of three case stud­ies, the series details promis­ing prac­tices for ensur­ing young peo­ple suc­ceed in the work­place. They draw on insights from focus groups at Gen­er­a­tion Work sites in Chica­go, Illi­nois, and Birm­ing­ham, Alaba­ma, as well as inter­views with work­force devel­op­ment practitioners.

Young adults are an inte­gral part of America’s work­force, and employ­ers play an impor­tant role in their suc­cess,” said Rani­ta Jain, a senior asso­ciate with the Annie E. Casey Foun­da­tion. Using direct input from employ­ers and young adults, Child Trends has shared valu­able rec­om­men­da­tions for cre­at­ing work­places where young peo­ple can learn, grow and thrive.”

Child Trends is a key part­ner in the Foundation’s Gen­er­a­tion Work ini­tia­tive, which part­ners with employ­ers to con­nect young adults — espe­cial­ly young peo­ple of col­or and those from low-income fam­i­lies — with sta­ble jobs.

Young Adult Work­ers’ Pro­fes­sion­al Development

Promis­ing Prac­tices for Incor­po­rat­ing Pos­i­tive Youth Devel­op­ment Into Young Adult Work­ers’ Pro­fes­sion­al Devel­op­ment rec­om­mends four pro­fes­sion­al devel­op­ment strate­gies that incor­po­rate pos­i­tive youth devel­op­ment principles.

  1. Cre­ate a struc­tured, sup­port­ive and safe envi­ron­ment. By cre­at­ing work­places where young adults can ask ques­tions and take respon­si­bil­i­ty for their train­ing and work, employ­ers fos­ter a sense of belong­ing and commitment.
  2. Ensure man­agers and young adults work togeth­er toward shared goals. This includes hav­ing man­agers set clear pro­fes­sion­al goals with their young employ­ees and ensur­ing man­agers meet with them through­out the year to help them accom­plish those goals.
  3. Pro­vide young work­ers with inter­nal and exter­nal train­ing oppor­tu­ni­ties. Inter­nal­ly, employ­ers can con­nect young peo­ple to on-the-job train­ing and work­shops that help them build impor­tant skills and gain valu­able expe­ri­ence. Exter­nal train­ing oppor­tu­ni­ties from a third par­ty or post­sec­ondary insti­tu­tion help mold young peo­ple into valu­able long-term employees.
  4. Estab­lish clear path­ways and process­es for pro­mo­tion. Employ­ers with trans­par­ent and well-defined poli­cies for advance­ment cre­ate trust and moti­va­tion among their young employees.

Young Adult Work­er Voice

Promis­ing Prac­tices for Incor­po­rat­ing Pos­i­tive Youth Devel­op­ment Into Young Adult Work­er Voice Ini­tia­tives out­lines three ways employ­ers can seek out and incor­po­rate young adults’ feedback.

  1. Nor­mal­ize col­lect­ing feed­back as a part of day-to-day oper­a­tions. Solic­it thoughts from each team mem­ber — includ­ing staff who are just begin­ning their careers — and ensure feed­back is col­lect­ed at des­ig­nat­ed inter­vals dur­ing projects.
  2. Rec­og­nize young work­ers for their con­tri­bu­tions. Pub­licly acknowl­edge and reward good ideas or help­ful suggestions.
  3. Posi­tion lead­er­ship and man­age­ment to pro­vide feed­back to work­ers ear­ly in their careers. This empow­ers young work­ers to speak out when issues arise and pro­vides them with coach­ing and men­tor­ing that will ben­e­fit their careers in the long term.

Young Adult Work­er Supervision

Promis­ing Prac­tices for Incor­po­rat­ing Pos­i­tive Youth Devel­op­ment Into Super­vi­sion of Young Adult Work­ers urges work­force prac­ti­tion­ers to lever­age their unique under­stand­ing of super­vi­sion struc­tures to encour­age employ­ers to adopt prac­tices that build on young adults’ strengths. This case study high­lights four employ­er super­vi­sion prac­tices that can enrich young work­ers’ expe­ri­ences on the job.

  1. Set clear expec­ta­tions for young work­ers. Out­line expec­ta­tions as ear­ly as the first job inter­view and ini­tial onboard­ing to devel­op a shared under­stand­ing of work respon­si­bil­i­ties. When employ­ers find that young work­ers are strug­gling with work-relat­ed duties, they can iden­ti­fy ways to sup­port workers.
  2. Get to know younger employ­ees as peo­ple. Under­stand young peo­ple’s goals, inter­ests, strengths and per­son­al­i­ties and treat them as val­ued team members.
  3. Equip man­agers with what they need to be good man­agers. Employ­ers can pro­vide for­mal man­age­ment train­ing on top­ics rang­ing from racial equi­ty and inclu­sion to goal set­ting. Train man­agers to cre­ate envi­ron­ments where young work­ers feel comfortable.
  4. Encour­age pro­fes­sion­al rela­tion­ships with man­age­ment-lev­el staff. By estab­lish­ing rela­tion­ships between young work­ers and mul­ti­ple man­agers or men­tors, employ­ers can ensure young team mem­bers are heard and sup­port­ed. In turn, man­agers bet­ter under­stand the needs of younger employees.

Learn more about pos­i­tive youth devel­op­ment approaches

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